Privacy Policy
Privacy Policy
Massamiri Zeina, Address, Phone: +43 677 625 63 352, Email: info@foodies.com (hereinafter referred to as the “Controller” or “We”) processes your personal data strictly in accordance with the provisions of the General Data Protection Regulation (“GDPR”) and the applicable Data Protection Act (“DSG”). Below, we inform you about the type, scope, and purpose of the collection and use of your data.
Personal Data
Personal data are details about natural persons whose identity is determined or at least determinable (“data subjects”). This includes, for example, your name, email address, payment data, and IP address.
Collection and Processing of Personal Data
We generally collect your personal data directly from you unless you have otherwise given your consent. We collect the data you provide and information we gather when you use our website, during your inquiries or registration, when concluding a contract, during phone calls, within the provision and administration of our services, through forms you fill out, or through other correspondence, either written or electronic.
Processing Purposes
Use of Our Website
If you provide us with personal data as a user of our website, we use it exclusively to respond to your inquiries and for technical administration.
When you visit our website, our web server automatically stores information such as:
- Browser types and versions used
- Operating system used
- Address (URL) of the previously visited page (referrer URL)
- Sub-pages accessed on our website
- Date and time of access
- Hostname and IP address of the accessing device
- Internet service provider of the accessing system
- Address (URL) of the accessed website
These are stored in files (web server log files). The data serves to protect against dangers in case of attacks on our IT systems. They are also necessary to correctly deliver and optimize the content of our website, ensure the long-term functionality of our IT systems and technology, and provide law enforcement agencies with information necessary for prosecution in case of a cyberattack.
Contact
When you contact us via our website, phone, post, or email, we process the personal data you voluntarily provide (e.g., salutation, title, name, contact information, and the content of your message). We process this data to handle your contact request and to fulfill our (pre-)contractual obligations.
Registration on Our Website
When you register on our website, we process the data you voluntarily provide (name, email, profession/function, IP address assigned by the ISP, date and time of registration, password). If a purchase follows, the email address is linked with the data obtained during the purchase. We process this data to handle your registration, set up your user account, fulfill our (pre-)contractual obligations, and offer you content or services available only to registered users. You can change or delete your registration data at any time. Upon account deletion, your provided data and the link to the purchase data will be deleted.
Business Relationship
When we supply you with goods, we process your contact information (name, address, phone number, email, position, bank details). We also process data about your company (name, address, contact information, contact person), contract data, payment terms, and details about services provided. This processing is for fulfilling our (pre-)contractual obligations.
Webshop
To simplify the purchasing process and later contract processing, the following data is collected: name, address, email, company name, VAT number, order date, order number, payment method, shipping method, order details, and costs. Session cookies may be used to facilitate the purchase process. The session cookies contain no personal data.
The data you provide is necessary to fulfill our (pre-)contractual obligations. Data is not shared with third parties, except:
- For transmitting credit card data to banks/payment service providers for payment processing
- To transport/shipping companies for delivering the goods
- To our tax consultant to comply with tax obligations.
If the purchase process is canceled, the data entered will be stored for four weeks and then deleted. In the case of a contract, all data from the contractual relationship will be stored for the duration of the contract and beyond, as long as legal claims may arise, unless there are longer legal retention obligations (e.g., tax-related).
Newsletter
With your consent, we process your personal data (name, email) to provide you with information about our products that may be of interest to you. With your express consent, we may also share your data with third-party organizations for specific marketing purposes.
You can withdraw your consent at any time without giving reasons and with future effect (e.g., by emailing info@foodies.com or by clicking the “unsubscribe” button in the marketing emails).
Links on Our Website
Our website may contain links to third-party websites. Please note that our privacy policy does not apply to external websites. To learn how third parties handle your data, you must obtain their respective privacy policies.
Use of Cookies
Our website uses cookies, LocalStorage, and SessionStorage. LocalStorage and SessionStorage are technologies that allow your browser to store data on your computer or mobile device. Cookies are small text files sent by our server to your browser when you visit our website and stored on your device to enable, facilitate, and analyze the use of our website and make it more user-friendly, effective, and secure.
Cookies store certain user data such as language or personal page settings. When you revisit our website, your browser sends the previously stored cookie back to our server. The server can analyze this information, e.g., to manage advertising or facilitate website navigation.
You can prevent the use of cookies, LocalStorage, and SessionStorage by adjusting your browser settings. However, disabling cookies might limit some website functions.
We use four types of cookies depending on the services:
- Essential Cookies – Required for basic website functionality.
- Functional Cookies – Collect information on user behavior and error messages.
- Preference Cookies – Improve user-friendliness, e.g., by saving locations, font sizes, or form data.
- Advertising Cookies (Targeting Cookies) – Deliver personalized advertisements.
Where we process personal data with cookies that are not technically essential, we ask for your consent via the “Accept Cookies” button.
Direct Marketing with Customer Data
Marketing to Existing Customers via Email
If you have provided your email when purchasing our products or services, we will regularly send you offers for similar products or services. According to § 174 Abs 4 Z 1 TKG, we do not need separate consent for this. The data processing is based solely on our legitimate interest in personalized direct marketing as per Art 6(1)(f) GDPR. You can object to this use at any time.
Marketing to Potential Customers via Email
If you are not an existing customer, we will only send you marketing emails if you have given your explicit consent under Art 6(1)(a) GDPR.
You can object to both types of use at any time by contacting us.
Disclosure of Personal Data to Third Parties
We only disclose your personal data to the extent necessary for contract processing or billing to:
- Associated legal entities
- Representatives
- External consultants
- Service providers and contractors (e.g., email providers, support services)
- Government authorities if legally required
- Any other party you authorize
We ensure that all third parties commit to protecting your data according to applicable regulations.
Data Security
We take appropriate technical and organizational security measures to protect your personal data against accidental or unlawful deletion, alteration, loss, unauthorized disclosure, or unauthorized access. Our employees are bound by data secrecy and confidentiality.
Data Retention
We store your data as long as necessary to fulfill our contractual or legal obligations or until you withdraw your consent.
Contact data is stored for one year for possible follow-up questions.
Registration data is stored for as long as your user account exists.
Due to tax and commercial retention obligations, we generally store your data for seven years after contract fulfillment.
Newsletter data is stored until you withdraw your consent or for a maximum of three years after your last contact.
Your data will be deleted if you revoke your consent, if the purpose of storage is no longer applicable, or if storage is legally inadmissible. Mandatory retention obligations (e.g., under tax law) remain unaffected.
Your Rights
You have the right to:
- Request information about your personal data
- Request correction of incorrect data
- Request deletion of your data under certain conditions
- Request restriction of processing
- Data portability
- Withdraw your consent at any time
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Austrian Data Protection Authority (Barichgasse 40-42, 1030 Vienna, www.dsb.gv.at) or a European supervisory authority.
Updates to this Privacy Policy
We may revise this privacy policy from time to time. The updated version will be published on www.Foodies.com. Please check regularly for changes. Any amended conditions come into force upon publication.
